Product: Ashley Jewels Customer Care Clear all filters (18 of 18 reviews match)
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how come the payment for my order was withdrawn via credit card, but when wanting my money back as never received goods I was informed that they can only refund to a paypal account. i don't have a paypal account and does this mean they will only accept payments via...
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Ashley Jewels Customer Care
#1197328
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I will never buy from your company ever again and will advise my family and friends to stay well away.you had know problem taking my money but did not have the manners to answer my email.If you did not have the bangle the leases have sent me my money back. I do not...
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Anonymous
Thelma T. Salas

For the trillionth time since November 2016 I ordered a bracelet like everyone else u took our money quickly but taking forever to get my bracelet I have posted on social med...

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Ashley Jewels Customer Care
#1032756
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I purchased a few items from Ashley Jewels but had to cancel them. I respectfully asked for a refund and am constantly told that they are too busy. This company is a scam. I am contacting the BBB and also getting legal representation. They owe me over 160$ and I want...
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Anonymous
Nathalie

Hello,I am in the same situation; I've cancelled an order in March 2017 and I haven't received my refond yet.I have created a group on Facebook called Ashley jewels owes me a...

1.8
Product
Ashley Jewels Customer Care
I didn't like
  • Not being able to get ahold of anybody
#1022819
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I never ordered from this company, nor gave them my credit card number.I saw a charge in Jan, and tried contacting them every way possible. NO response to emails, no answer at phone number. Then in doing taxes, noticed a charge back in Sept also. Had to cancel my...
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Anonymous
Lito

This morning $16.95 was taken from my account by them. O have never heard of them until now. I freaking hate scammers like this I want my money back! I called their number, bu...

Anonymous
SIG

My credit card was used to buy online. I never have heard of this company. At the time of purchase I was in the hospital!! Can anyone help me with this scammer. How did th...

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Ashley Jewels Customer Care
#1004084
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Ashley Jewels Customer Care Review

Ordered some bracelets about 4 weeks ago - had some FB messages with them saying they would respond to my message soon but no response! I will be reporting them and shaming them on FB EVERY TIME THEY POST!!!
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
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Ashley Jewels Customer Care
#975356
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I ordered the above pendant from ashley jewels back on the 12th November. It still says the order is unfullfilled I have messaged them through their messenger and sent several emails to them asking if the order will be fullfilled in time for christmas but have had no...
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Anonymous
Anonymous

I am having the same issue. I have emailed them twice with no response. Very frustrating!!!!

1.0
Product
Ashley Jewels Customer Care
I didn't like
  • Customer service sucks no reply to emails or messenger
#973934
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Ashley Jewels Customer Care Review

Have been emailing and asking for a refund since the beginning of November and have not received a reply or my refund - disgusting customer service
1.7
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Advertised vs Delivered
Delivery Service
Product or Service Quality
Style and Design
Value for money
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Ashley Jewels Customer Care
#973564
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Ashley Jewels Customer Care Review

This is what I get for all my multiple messages sent regarding my order: Thanks for messaging us. We try to be as responsive as possible. We'll get back to you soon. You people suck, and I will be looking into filing a lawsuit!!
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Ashley Jewels Customer Care
#969784
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I oredered some bracelets never received the merchandise, yet they took the money from my bank.when i contacted them they had the nerve to say I didnt exist as a customer sent them a copy of my bank statement they still denied it. I am having to fight for my money...
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Anonymous
Anonymous

Still waiting for a response. I am in process of dis a vowing

1.0
Product
Ashley Jewels Customer Care
I didn't like
  • You taking my money and i did not receive my bracelet
  • Stealing my money
#964794
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Paypal needs to close Ashley Jewels account so they cant steal anyone else's money!I wish I had read reviews before making purchase. I can't believe a business can continue to rip people off with so many complaints. It is a disgrace that a company can steal and not be...
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2.0
Product
Ashley Jewels Customer Care
I liked
  • Items advertised
I didn't like
  • No response or any tracking of goods ordered
#952127
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