Ashley Jewels Phone Numbers and Emails

Toll-Free Number:

  • (800) 400-0388
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Contact Information

Ashley Jewels Website:

Ashley Jewels Help Center:

Corporate Office Address:

Ashley Jewels
3200 North America Drive
West Seneca, New York 14224
United States

Ashley Jewels Rating Based on 206 Reviews

Rating details

1.6
more details
Customer service
Delivery Service
Website
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Ashley Jewels Customer Service Calls

84 TOTAL
CALLS
00:26 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ashley Jewels?

Shipping and Delivery Question:

  • “Non delivery”
  • “I have been trying to reach them for months. I haven't received my ordertgs”
  • “Didn't get the *** I order”

Request for Information Question:

  • “Ordered products a month and a half ago and still haven't received it but monies have been taken out of the checking account”
  • “No confirmation number”

Payments and Charges Question:

  • “Unauthorized charges”
  • “About payment”
  • “Got charged and I did not make a payment”

Cards Question:

  • “I ordered 3 pins for $53.92 on my credit card that was paid on my statement on 1/26/21. Have not received nor have I heard a word.from you. Why?”
  • “Money was taken from my card for a mens bracelet that i have not recieved”
  • “U took out money twice off mt card”

Refund Question:

  • “Refund”

Website/ Application Question:

  • “Is it a real web site”

Product/ Service Question:

  • “Took forever to ship, didn't even get correct product”

Activation/ Cancellation Question:

  • “Cancel order”

Account Question:

  • “I am trying to buy rainbow hoop crystal earrings every is ok until i get to the postcode for the uk i put in rg12 2rr and it says not correct uk password”

Other Question:

  • “Order something”
  • “My ring i order”
  • “Necklace name to long”

About

Summary

Ashley Jewels is an online store which specializes in jewelry sales. The company was founded in 2015. Its headquarters is based in New York City, USA. Ashley Jewels offers the following products: necklaces, bracelets, earrings, rings, and watches. Customers can order Brooch, Cat, Moon, and other jewelry collections. Ashley Jewels ships their products worldwide through the UPS and USPS carrier. Free delivery is possible. The company accepts returns within 30 calendar days of the receipt date. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also use PayPal service. Order status can be tracked in personal profile on the company website.

Ashley Jewels reviews and complaints

Ashley Jewels is ranked 332 out of 1474 in Jewelry and Accessories category

Area Served

USA

Payment Methods

VISA

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