I purchased a few items from Ashley Jewels but had to cancel them. I respectfully asked for a refund and am constantly told that they are too busy.
This company is a scam. I am contacting the BBB and also getting legal representation. They owe me over 160$ and I want it. DO NOT BUY FROM THIS COMPANY.
HORRIBLE CUSTOMER SERVICE AND NO PHONE NUMBER ANYWHERE TO CALL THEM. SHAMEFULL. It is terrible that they can get away with this. I will not stop until they are exposed for the crooks that they are.
I worked very hard for my money and just wanted to buy my new twin grandchildren a few things. I am in kidney failure and can't afford to throw this money away for nothing.
Just wanted a few pocket watches to hand down to my grandson and maybe something similar to hand down to my granddaughter before I die. So sad
Product or Service Mentioned: Ashley Jewels Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $163.
Preferred solution: Full refund.
I didn't like: Not being able to get ahold of anybody.