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I orderd a Eternity ring on sept 14th and payed for it today is sept 23rd and have not heard a word from them. I did get a order number it is 405210 but no tracking number I think they are taking people money and running a way . I would like to know were this company...
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1.0
I didn't like
  • Very poor
#1363807
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Because of the mixed emotion reviews that I read, I am hesitated to have a transaction with Ashley Jewels. But one of my friend who is a regular customer of them convince me to try. I emailed them because I need a wholesale retail for there earrings and necklaces. It...
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4.3
#1334710
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I ordered about 10 necklaces just to test out the products and company to resell in a small startup business. First I was skeptical to buy but Ashley Jewels were good, I received it in less than 2 weeks and it was all packaged well. It all looked exactly like the...
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4.0
#1325776
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I was having some trouble with my item because there is no movement with my tracking and I need to email their customer service and they told me that my item was lost in transit upon delivery. I'm worried because I really need the item as soon as possible, gladly they...
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3.1
#1322175
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I have tried four times today (7/16/18 to place an order but was unable to do so. It kept telling me to try again. I used an American Express each time. I ordered the following: monogram initial script bracelet with the letter J. Price was $9.99. I also ordered a...
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#1305222
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I have read many negative reviews about this company stating they never received a tracking number for their order. I don't understand this. I place an order online on the 10th and received notification form ups on the 12th that it had been shipped. I have a tracking...
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3.8
#1302255
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My fiancé and I were searching for the best shop to buy our wedding rings. When we finally got into Ashley Jewels we just came out after a few days with two gorgeous rings. That is the place that helped us to decide what we want and get it for a reasonable price. I was...
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4.0
#1299459
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Ashley Jewels - Additional Info

Email...junette0903@gmail.com. This is additional info for my precious complaint. Complaint number is 1243308. Thank you
1.0
Details
Customer service
#1243313
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I have been trying to contact customer service. I have been calling the number provided of 8004000388. I have called for three weeks and the customer service recording says that Ashley Jewels is closed and to call back during business hours. Every time I called it was...
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#1243308
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On 4/17/18 I ordered two "granddaughter bracelets" I DID receive two emails concerning shipping.But I am presently recovering from a stroke and the emails got lost! I don't have the order number but I'd like to check on delivery date INfo that may help Joanne...
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#1240700
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